
The login methods and their corresponding settings will be chosen from the Freshworks’ Admin dashboard.


They can grant or revoke Org Admin Privileges to another user in the Organization.They can update user's profile details, configure security policies, import accounts from another organization, or change Org URL.There can be multiple Org Admins to manage the users and accounts.Here is a brief about the role of an Org Admin: By default, the user who creates the Organization becomes the Org Admin of that Organization. Ability to enforce 2FA as a mandatory policy for all admins/agentsĪn Organizational Admin can control and manage all the configurations on the Freshworks organization dashboard.

The ability for admins to modify user's access/roles for one or more Freshworks products from the dashboard.Unified invoicing and billing dashboard for multiple products or Freshservice accounts.A Switcher for users to seamlessly navigate between other Freshworks accounts and products.View all audit logs related to security settings modifications.Let users configure TOTP-based two-factor authentication to prevent stolen password attacks.Configure Secure SSO using OAuth2 / OIDC / SAML / JWT.

Freshworks Organization uses Automatic SPAM / bot detection while logging in to prevent brute force attacks or bot-based logins via Google Recaptcha
